We’re Unable to Create Your Walmart Membership Here’s How to Fix It

Walmart+ is a valuable membership offering benefits like free shipping, fuel discounts, and exclusive deals. Yet, many users encounter an error message saying “we’re unable to create your Walmart+ membership” or variations like “we’re unable to create your Walmart+ membership right now” during sign-up. If you’ve faced this issue, it can be frustrating. Luckily, there are ways to solve it. This guide explains why this happens and gives you simple, effective steps to fix it.

Why You See the “We’re Unable to Create Your Walmart+ Membership” Error

This issue can happen for several reasons. Often, it’s due to incorrect personal details, technical issues, or Walmart’s eligibility rules. For example, if you’ve already used a free trial, you might not qualify for another account with the same information. Sometimes, Walmart’s servers experience glitches, leading to temporary issues. Payment errors, browser problems, or even your internet connection can also trigger this message.

Understanding these causes is key to fixing the problem. By identifying the exact reason, you’ll save time and avoid unnecessary frustration. Let’s dive into the solutions you can try.

9 Ways to Fix “We’re Unable to Create Your Walmart+ Membership” Problem

#1. Verify Your Information

Mistakes in personal details are a leading cause of this error. Ensure your name, email address, and phone number are correct. Double-check for typos in your information. For instance, a misspelled email address can block Walmart’s system from creating your membership. Ensure your address matches the one linked to your payment method. If your details don’t align, Walmart might see your account as suspicious.

#2. Check if There are Technical Issues

Sometimes the problem isn’t on your end. Walmart’s servers can face temporary outages. You can check this by visiting websites like DownDetector or Walmart’s support page. If others report issues, it’s best to wait a few hours before trying again. Peak hours or system updates can also affect the membership process. Keep this in mind to avoid frustration.

#3. Try with Different Name and Email

Walmart might block certain credentials, especially if they’ve been used before. Try using a new email address and slightly adjusting your name. For example, if your name is John Smith, sign up as J. Smith. Creating fresh credentials often solves the issue. Ensure the email address is valid, as Walmart will send important membership details to it.

#4. Make Sure You are a Fresher

Walmart allows only one trial per user. If you’ve used the Walmart+ trial before, you won’t qualify again. Check if you’ve already signed up using the same details. If you aren’t eligible, you can try using a family member’s name and details to register. This ensures the account is recognized as new by Walmart’s system.

#5. Check for Age Restrictions

Walmart+ memberships have age requirements. If you’re under 18, you might not qualify for an account. In such cases, consider asking an older family member to create the membership. Confirming age eligibility is a quick step that can prevent wasted time.

#6. Use Valid Payment Method and Billing Address

Invalid payment methods or mismatched billing addresses are common causes of membership issues. Walmart requires a credit or debit card with a valid billing address. If your card is expired or blocked, update it before trying again. Double-check that your billing address matches the one on file with your bank. A mismatch here often triggers errors.

#7. Try Different Browser

Your browser might cause issues when signing up. Some browsers handle Walmart’s site better than others. If you’re facing problems, switch to a different browser like Chrome, Firefox, or Edge. Clearing your browser’s cache and cookies can also help. These small fixes often resolve sign-up problems.

#8. Change Internet Connection and Device

Internet connectivity can play a role in this issue. If you’re using a weak or unreliable network, try switching to mobile data or another Wi-Fi connection. Also, signing up from a different device, like a tablet or laptop, can solve the problem. Some devices face compatibility issues with Walmart’s website.

#9. Contact Walmart Support

If nothing works, Walmart’s support team can help. Reach out to their customer service through chat or phone. Explain the steps you’ve already tried and provide any error codes you’ve received. They can manually verify and fix your account. Walmart’s support is often the quickest solution for persistent issues.

Common Causes and Fixes for Walmart+ Membership Issues

Issue	Solution
Typos in details	Verify and correct name, email, and address
Server problems	Check status online and wait for resolution
Used credentials	Use new email and name
Age restrictions	Confirm eligibility or use a family member’s info
Payment method issues	Use valid card with correct billing address

Preventing Future Walmart+ Membership Errors

To avoid running into these issues again, always use updated information and ensure your payment method is valid. Regularly clear your browser cache and keep a reliable internet connection. Also, make sure to follow Walmart’s eligibility guidelines for membership. If you face issues repeatedly, reaching out to their support team for advice can save you time and effort.

Frequently Asked Question

Why is my Walmart membership not working?

If the Walmart app isn’t working, uninstalling and reinstalling it can fix software glitches or corrupted files. This refreshes the app, ensuring you’re using the latest version. If you still can’t reactivate your Walmart+ account, verify your payment method. An expired or invalid card will prevent account reactivation. Update your payment details in the app or on Walmart’s website to resolve the issue.

Is Walmart starting a membership?

Walmart+ is a subscription service designed to help you save both time and money. To use its benefits, you need an active Walmart.com account and the Walmart app, which provides access to features like free delivery, fuel discounts, and other exclusive perks.

How do I stop Walmart membership?

To cancel your Walmart+ membership or any Plus Up Benefit, call Walmart Customer Care at (800) 924-9206. Alternatively, log in to your Walmart account, go to Account > Walmart+, and click the gear icon to manage cancellations.

How do you become a Walmart Plus member?

To join Walmart+, go to walmart.com/plus and sign up. After joining, visit your Walmart+ account page, select the video streaming benefit, and follow the steps to create your Paramount+ account.

How do I activate my Walmart+ membership?

Once you add an eligible Straight Talk plan to your account, you’ll receive an SMS with a link to activate your Walmart+ membership.

Final Thoughts

The “we’re unable to create your Walmart+ membership” error can be annoying, but it’s rarely permanent. With the steps outlined above, you can quickly identify the cause and resolve the problem. Whether it’s fixing typos, updating your payment method, or switching browsers, each solution is simple and effective. Don’t let this error stop you from enjoying the benefits of Walmart+! If you’ve tried these steps, share your experience to help others fix their issues too.